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TasNetworks (formerly Aurora Energy) operate and maintain the streetlighting system throughout Tasmania on behalf of councils and other government road authorities. Therefore, requests for additional lights or other lighting arrangements should be made to them directly. All streetlighting outages should be reported to TasNetworks on 13 2004.

Once TasNetworks has been advised of a defective streetlight in your street, TasNetworks will aim to replace it within 7 business days of notification of the fault.

Aurora's guarantee: If you are the first person to report a streetlighting outage in your street and it is not rectified in 7 business days, Aurora will pay you $30.